About Our Company

The Urgent Team Family of Urgent Care & Walk-in Centers began in 2011 after recognizing a need in many communities for quality walk-in medical care for non-life or limb-threatening injuries or illnesses, as well as occupational health services.
We understand when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient - and have economic value. Instead of an expensive trip to the nearest ER, or a long wait for a doctor's appointment, our urgent care centers are open seven days a week with extended hours.
From sprains and broken bones to common illnesses that arise, the ailments that interrupt our lives don’t happen on a schedule. Similarly, when workplace health needs exist (from DOT physicals, employment health assessments or workplace injuries), we are here to meet those needs. Our team of healthcare professionals is committed to providing immediate family and urgent care with exceptional service at affordable prices in a comfortable setting.
Industry:
On-demand Healthcare
Ownership:
Private Equity
Revenue:
$90+ Million
Founded:
2011
CEO:
Tom Dent
Employees:
800+
Centers:
65+ throughout Alabama, Arkansas, Georgia, Mississippi, Tennessee
Brands:
Ascension Saint Thomas Urgent Care, Washington Regional Urgent Care, Huntsville Hospital Urgent Care, Physicians Care, Urgent Team, Sherwood Urgent Care, and Baptist Health Urgent Care
Mission, Vision and Valued Behaviors
At Urgent Team, we believe all individuals should be treated with dignity and respect.
Our mission is to serve our communities with the highest quality, affordable and convenient urgent and family care, delivered by exceptional and compassionate teams. Our vision is to be identified as America’s foremost urgent and family care company. Our valued behaviors are:
Integrity
Acting in an honest and ethical way
Service
Providing patients with a "value" experience
Relationships
Treating all individuals with dignity and respect
Excellence
Pursuing continual improvement in who we are and what we do
Results
Insisting on optimal performance
Measurement
Analyzing outcomes in everything we do
Communication
Sharing information proactively